Frequently Asked Questions

What are water-soluble pouches made of?

Our water-soluble pouches are made from polyvinyl alcohol (PVOH or PVA), a biodegradable polymer that dissolves completely in water. This innovative packaging eliminates plastic waste while delivering precise, pre-measured doses of cleaning concentrate.

Are SFProducts pouches safe for septic systems?

Yes, our water-soluble pouches and cleaning formulas are completely safe for septic systems. The PVOH film dissolves harmlessly, and our biodegradable, phosphate-free formulas won't disrupt the beneficial bacteria in your septic tank.

What does USDA Biobased Certified mean?

USDA Biobased Certified means our products contain verified biobased content derived from renewable plant and agricultural sources rather than petroleum. This certification confirms our commitment to sustainable, eco-friendly ingredients that reduce environmental impact.

Are your products safe for HE washing machines?

Absolutely. Our laundry pouches are specifically formulated for high-efficiency (HE) washing machines. They produce low suds, rinse clean, and deliver powerful cleaning performance without leaving residue or damaging your machine.

How do I use the surface cleaner pouches?

Simply drop one pouch into a spray bottle, add warm water, and shake gently until the pouch dissolves completely. Once dissolved, your cleaner is ready to use on countertops, glass, appliances, and other hard surfaces.

How do I use the laundry pouches?

Place one pouch directly into the washing machine drum before adding clothes. The pouch will dissolve during the wash cycle, releasing the concentrated detergent. Use one pouch per regular load, or two pouches for heavily soiled or extra-large loads.

Do your products contain phosphates or harsh chemicals?

No. All SFProducts formulas are phosphate-free and free from harsh chemicals like chlorine bleach, and ammonia. We use biodegradable, plant-based ingredients that are tough on dirt but gentle on the environment.

Are SFProducts cleaning products made in Canada?

Yes, all SFProducts cleaning solutions are proudly manufactured in Canada. We support local manufacturing, maintain strict quality control, and reduce our carbon footprint by producing domestically.

What is the difference between the Surface Cleaner and the Neutral All Purpose Cleaner?

Our Surface Cleaner is formulated for everyday cleaning of glass, countertops, and appliances with a streak-free finish. The Neutral All Purpose Cleaner has a balanced pH and is ideal for floors, walls, and larger surface areas where a gentle, residue-free clean is needed.

How long does one tub last?

One tub typically contains 30-60 pouches, depending on the product line. For most businesses or households, this provides 1-3 months of regular cleaning, depending on usage frequency and load size.

Do you ship across Canada?

Yes, we ship to all provinces and territories across Canada. Shipping rates and delivery times vary by location.

What makes SFProducts different from other eco-friendly cleaning brands?

SFProducts combines USDA Biobased Certification, Canadian manufacturing, water-soluble pouch technology, and phosphate-free formulas in one premium brand. We deliver powerful cleaning performance without compromise, backed by rigorous quality standards and a commitment to sustainability.

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